Frequently Asked Questions

Shopping

What Shipping Methods Are Available?

Royal Mail 48 – Signed

Do You Ship Internationally?

United Kingdom Only.

How Long Will It Take To Get My Package?

Goods supplied to UK via Royal Mail Tracked Shipping will normally be delivered within 7 working days of acceptance of order.

Payment

What Payment Methods Are Accepted?

PayPal

Is Buying from your website Safe?

We are based, managed and run in the United Kingdom. We use a verified  Secured Socket Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) that ensures safe internet transmission of your person information. A green lock icon with the word ‘secure’ will be showing next to your browsers URL bar right now, this confirms that you are on a safe connection with us. Please also note that we do not see or store your credit card details nor do we share your personal information with any third party.

Orders & Returns

Cancel or Change my order?

If you wish to cancel or make changes to your order, please contact us within 12 hours of placing your order. Please note; we cannot add extra items or upgrade shipping to existing orders, so if this is needed you will need to place a new separate order and we will cancel your current order.

When will my item arrive?

This depends on the shipping option you chose at checkout. Please refer to your confirmation email which will show your chosen shipping method and the delivery timeframe expected. All UK delivery’s will be delivered within 7 working days.

Do I need an account to place an order?

No you can checkout as a guest via our website and PayPal and do not need an account with either to place an order.

How Do I Track My Order?

unfortunately we do not offer order tracking at this moment in time

How Can I Return a Product?

If you wish to return an item from your order, please contact us within 12 hours of placing your order. Please note; we cannot add extra items or upgrade shipping to existing orders, so if this is needed you will need to place a new separate order and we will cancel your current order.